Our Privacy Policy

Privacy Is Important

We recognise that privacy of personal information is important to our customers. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private.

The Nature Of Our Business

We are principally a retailer. Retailing can utilise a number of facilities and functions including shops, the Internet, promotional material (using various forms including paper and electronic mail outs), credit and other card systems, layby arrangements and reward schemes. As a successful and long established retailer we carry out any or all of these means of business from time to time.

Obtaining Personal Information

Because of the nature of our business it is necessary to obtain personal information from time to time. However, we will not be unduly intrusive, nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

Your Personal Information

We Want You To Know

Your Personal Information is collected to enable us:

  • To process your orders 
  • To inform you of special promotions, new catalogues and important changes to the business that may be of interest to you. 
  • To improve our services.
  • Only on a need to know basis will some of your information be passed on to our delivery couriers to enable accurate and timely delivery of your orders and/or promotional materials and catalogues. 

If you have any inquiries concerning privacy matters, please contact us.

We Reserve The Right To

  • Cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received. 
  • That all orders are subject to availability of stock.
  • To take reasonable steps to verify that the order and credit details are bona fide. 

Confidence

It is important for us that customers with whom we do business have confidence that we handle all information responsibly.