Shipping and Returns
Silver Shop uses Australia Post for the delivery of all orders. Parcels will be sent in an Express post bag and will need a signature on delivery. Please provide an address where someone will be available between 9am-5pm to receive and sign for the parcel, otherwise collection from your local post office will be necessary.
Orders will be dispatched promptly once payment has been processed and received. It is our objective to have all orders dispatched by the next working day provided the products are in stock. In the unlikey event of further delays we will contact you to advise of the expected dispatch time.
Shipping is free on all orders over $100.
A flat fee of $10 postage and handling will be charged on all orders under $100.
We reserve the right to charge higher postage for extremely heavy parcels delivered within Australia. We will contact you immediately should an additional postage charge be required.
We are currently unable to process International orders.
In the unlikely event that you are not satisfied with your purchase please contact our sales team.
Please see the terms and conditions for our online exchange policy.