Caring for your Silver
Your precious new pieces of Silver Shop jewellery are now home, safe and sound with you. Congratulations! How do you care for them to maintain their exquisite lustre and quality?
Remember to store your jewellery in a safe and secure place. Avoid dust, moisture and direct light to ensure your jewellery does not tarnish and discolour. When wearing, simply follow the golden rule “Last On / First Off’. Put jewellery on last so that it is not sprayed with perfumes and hairspray. Take it off first, before your clothing and before going to bed to avoid it being snagged or crushed.
Never sleep, bath or swim in your jewellery. Chains may kink, earring posts may bend, and contact with water, especially chlorinated or salt water is especially damaging to silver.
Sterling Silver may tarnish and oxidise. This is a natural reaction to chemicals in the atmosphere, heat and the body oils of the wearer. Discoloration can usually be removed by careful use of a good quality jewellery cleaning cloth. Contact with perfume, hairspray, chlorinated or salt water or household cleaning products should always be avoided. Silver is a malleable (soft) metal; therefore be gentle with earring posts, clasps etc as they can bend or break under excessive force. Gemstones can also scratch, crack or chip if dropped.
Should your precious jewellery ever become damaged or heavily tarnished, please feel comfortable to return it to your nearest Silver Shop store where one of our helpful staff can advise you of the necessary course of action to return it to its former beauty. We provide a cleaning and repair service for all our pieces, usually at a minimal cost.
As you know we offer a warranty for our products, however we cannot cover wear and tear over time and negligence. Jewellery treated with care will give many years of pleasure and enjoyment.
Our Silver Cloth is available in our online store. Click here to view the product.
Some Silver Shop pieces require more care than others and it is important that you know how to take care of these special pieces. For example, there is a difference between jewellery that is suitable for everyday wear and other jewellery which is meant for occasional wear. There is also a difference between how you should clean a plain silver bangle and a pave-set stone ring.
In general Silver Shop advises against the use of commercial silver 'dip' solutions because they are unsuitable for cleaning hollow, oxidised, stone set, pearl or plated jewellery and can cause surface deterioration.
Following are some specific care guidelines:
Please be super careful when opening huggie earrings. Huggie earrings release at the point at the back of your ear. To release the post, gently use your nail to press down on the post where it connects to the back of the huggie. Do not try to force the huggie open by pulling the front of the huggie away from the back, this will cause damage to the post and hinge.PLAIN SILVER
Usually suitable for everyday wear unless it is a fragile design. Can be cleaned with a silver cleaning cloth - more difficult tarnishing may require a professional polish (Silver Shop offers this service for a small fee).OXIDISED SILVER
Usually suitable for everyday wear unless it is a fragile design. Best to clean oxidised silver with a soft cleaning cloth - do not use silver dip as this will remove the oxidisation.ELECTROFORMED SILVER
Electroformed silver dents more easily than cast or stamped silver. Clean with a soft cleaning cloth - do not use silver dip as electroformed jewellery is hollow and it is very hard to remove solution from inside.ENAMEL
Suitable for occasional wear only. Treat very carefully, do not drop or knock the enamel. Direct exposure to cosmetics and cleaning agents may affect colour and finish. Clean with a soft silver cloth or warm soapy water.GOLD PLATING
Suitable for occasional wear only. Gently clean with a soft cloth (do not rub vigorously) or use warm soapy water.RESIN
Suitable for occasional wear only. Do not drop or knock resin jewellery. Clean with warm soapy water. A silver cloth can be used on silver parts.PEARLS
Suitable for occasional wear only. Direct exposure to cosmetics and cleaning agents may affect lustre and colour. Clean with a silver cloth or warm soapy water.STONE SET JEWELLERY
Can be suitable for everyday wear but depends on design - pave jewellery for example, is more suited to occasional wear. Clean with warm soapy water.MATTE SILVER
Usually suitable for everyday wear unless it is a fragile design. Polishing cloths are not suitable for matte finished jewellery.