Orders shipped within Australia are delivered via Australia Post’s Express Post service.
All orders will include the option for a Flat Rate of $15 for Express Shipping (Approx 2-3 business days from dispatch date) .
For orders over $99, we offer FREE EXPRESS SHIPPING.
We aim to dispatch orders within 48 hours of payment being processed.
During peak periods such as Christmas, Mother’s Day, Valentine’s day and any other promotional period, it may take us up to 72 hours to dispatch your order.
In the unlikely event of further delays, for instance if a piece is out of stock, we will notify you by email.
You will receive a tracking email with your AusPost tracking information once your order has been processed.
SIGNATURE ON DELIVERY
Our delivery partner, Australia Post will no longer require a signature on delivery. This allows them to drop your parcel at the door without contact to maintain social distancing due to COVID-19.
LOST OR DAMAGED GOODS
If your order is lost or damaged in transit, please contact us within 7 days of placing your order so that we can do our best to assist.
We are currently only able to provide international delivery to New Zealand and the United States.
Enjoy FREE standard delivery to New Zealand for all orders over $249AUD.
Express delivery to New Zealand for all orders over $249AUD is offered at $10AUD.
For all orders under $249, the following delivery charges will apply:
Standard delivery (5 - 10 business days) - $25AUD
Express delivery (3 - 5 business days) - $35AUD
Enjoy FREE standard delivery to United States for all orders over $299AUD.
Express delivery to United States for all orders over $299AUD is offered at $10AUD.
For all orders under $299AUD, the following delivery charges will apply:
Standard delivery (5 - 10 business days) - $30AUD
Express delivery (4 - 6 business days) - $39AUD
Please be aware, all custom taxes and duties are payable by the receiver.
For any further enquiries, please contact us.