SHIPPING

Orders shipped within Australia are delivered via Australia Post’s Express Post service.

All orders will include the option for a Flat Rate of $15 for Express Shipping (Approx 2-3 business days from dispatch date) .

For orders over $99, we offer FREE EXPRESS SHIPPING.

DISPATCH

We aim to dispatch orders within 48 hours of payment being processed.

During peak periods such as Christmas, Mother’s Day, Valentine’s day and any other promotional period, it may take us up to 72 hours to dispatch your order.

In the unlikely event of further delays, for instance if a piece is out of stock, we will notify you by email.

TRACKING

You will receive a tracking email with your AusPost tracking information once your order has been processed.

SIGNATURE ON DELIVERY

Our delivery partner, Australia Post will no longer require a signature on delivery. This allows them to drop your parcel at the door without contact to maintain social distancing due to COVID-19.

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please contact us within 7 days of placing your order so that we can do our best to assist.

INTERNATIONAL DELIVERY

We are currently only able to provide international delivery to New Zealand. Our delivery options to the United States have been temporarily suspended.

New Zealand

Enjoy FREE standard delivery to New Zealand for all orders over $249AUD.

Express delivery to New Zealand for all orders over $249AUD is offered at $10AUD.

For all orders under $249, the following delivery charges will apply:
Standard delivery (5 - 10 business days) - $25AUD
Express delivery (3 - 5 business days) - $35AUD

United States

As a result of the recently introduced changes to the import tariff requirements set out in US Executive Order 14324, Australia Post has joined a number of international postal operators to temporarily suspend partial postal services to the United States effective immediately until further notice. We apologise to our US customers at this time while we navigate compliance with the new US Customs and Border Protection (CBP) requirements.

For any further enquiries, please contact us.