RETURNS

SILVERSHOP RETURNS POLICY

We want you to be completely satisfied with your purchase from Silvershop. If for any reason you change your mind, any items in new and unused condition may be returned within 14 days of purchase for an exchange, store credit, or refund, as long as you have proof of purchase. Refunds must be processed using the original payment method.

Please note that our policy does not replace or exclude any rights you have under Australian Consumer Law (Consumer Guarantees).

GIFT WITH PURCHASE

All gift with purchase offers are subject to availability. Gifts with purchase cannot be exchanged or refunded for a change of mind. Gifts with purchase cannot be redeemed for cash and are only available at time of purchase. In the event of a change of mind return, all Gift with purchase products or other bonus items must be returned with the original purchase, on the same terms as above.